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Therefore I can’t integrate Mailjet with Woocommerce. Emails are being sent. It seems like our support team worked out a solution for you and we hope you are happy with the outcome! You can eventually select to integrated using MailJet as a common SMTP service, but usually it’ll be slower. I have two ticket open, and one without solution yet. Mailjet and GDPR compliance: Answers to your most frequent questions The new general data protection regulation (EU GDPR) has a direct impact on marketing practices, including email marketing. No one from the 3rd to mailjet. With GDPR effective date coming on 25 May 2018, all marketers concerned with GDPR need to change rapidly how they seek, obtain and save consent. Mailjet provide a status page indicating any known faults with their services: Mailjet Status Page; If you are experiencing a fault with Mailjet please contact their Customer Support team: Open a Support Ticket with Mailjet; Service Support: This service is entirely owned and operated by Mailjet, who will monitor for, identify and fix all faults. Then in a very short time, I saw the ticket was closed. Mailjet Plugin does not save the changes when clicking on the SAVE BUTTON (Integrations Tab). But Mailjet is blocking recipient email addresses without any explanations. Mailjet is an all-in-one solution to send, track and deliver both marketing and transactional emails. the multiple nested loops work, if you use them within a HTML Block and not directly in the WYSIWYG Editor. Using Mailjet service for transactional email deliveries to our customers. Get started with workflows like: Create Zendesk tickets from new Typeform entries.Or check out the rest of our guided workflows.Save time with Zapier; it's free to try. Read about their experiences and share your own! | Read 61-80 Reviews out of 1,834 It is a system of records which helps you in keeping track of your issue from your member panel at any given time. 50-70% … Try Leadsbridge for free now! Autotask vs Mailjet compared, reviewed and rated. We are still monitoring the incident, in the meantime, if you have any question, please open a ticket to our support team. | Read 241-260 Reviews out of 1,729 [API v3] Mailjet for Magento Description. This is a loss for our business and embarrassment in front of our customers. Mailjet DO NOT REPLY to EMAILS. 1,723 people have already reviewed Mailjet. Posted 2017-09-04 21:49:40 by edrokov Mailjet for PrestaShop Description. Mailjet constantly spam blocks my subscribed emails. As we were in discussion with the MailJet Support [1], it turns out that there is a bug in the WYSIWYG editor of MailJet. Support ticket allows users to report problems or ask for help/action on certain issues to experience seamless services. Mailjet is Europe’s leading e-mail solution, with over 130,000 customers in 150 countries. NO Phone number to call them. Increase your merchant revenue with the Mailjet all-in-one Magento email plugin! By connecting Mailjet and Freshdesk, you can automate tasks like adding new Freshdesk customers to your Mailjet email list. GetApp will help you learn more about each of these software and make the best decision for your business. Mailjet has no contact information for support. Browse. This is terrible customer support. Asked for a refund but NO REPLY. The purpose is to anticipate deliverability problems and “block” an email from being sent when it has no chance of reaching the recipient’s inbox in order to avoid a negative impact on your sender reputation. FBL activated and you used during the setup at Yahoo! Vendor response. Hi Ronnie - thanks for your feedback, and we are sorry to hear you had an underwhelming experience. After you receive the confirmation that the FBL set up is completed on Yahoo’s side, open a support ticket with the following information: - the sender domain(s) that you want to have the Yahoo! Its cloud-based infrastructure is unique and highly scalable with a proprietary technology that optimizes email deliverability. I use mailjet through a third party hosting account. 1,834 people have already reviewed Mailjet. Boost your ROI and increase your merchant revenue with the Mailjet v3 all-in-one PrestaShop email plugin! So far my experience is extremely ignorant, lazy and helpless first line support basically doing nothing. Instead, you are taken to Mailjet’s Support Center, which has a range of FAQs, guides, and whitepapers. For simple email sending, Mailjet works as a charm, But from the moment you started using other features like Mail Automation, you started the problems, and the support ticket openings. Abonnez-vous à la newsletter Mailjet . Mailjet is an easy-to-use all-in-one e-mail platform. | Read 21-40 Reviews out of 1,846 So I raised another ticket asking why they are not replying. If I start a new business, probably Mailjet will not be my choice. Read about their experiences and share your own! While I wait I am loosing thousands of dollars in sales. Why to create a support ticket? Only those plugins and that theme are installed. Very bad Service and support is virtually NON existant. Veuillez entrer une adresse valide. Mailjet and Freshdesk Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. Read about their experiences and share your own! | Read 21-40 Reviews out of 1,723 Free $100-$500 Credit. 15+ Active Deals. No reply or acknowledgement of support Ticket. The MailJet extension, once installed, can be configured with an API key and an API secret provided by MailJet. The mantra Mailjet C.A.R.E.s is our way of describing what life is really like at Mailjet. In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Mailjet and Zendesk. To decide if an email should be blocked/pre-blocked or not, Mailjet’s system examines several parameters including your sending history. It’s what makes us love our work and the Mailjet family we work with. Thank you for providing your ticket number. Posted Nov 27 , 2017 - 11:06 UTC Investigating Create, send and analyze your transactional and email marketing campaigns straight from within your Magento admin and boost your bottom line. Our engineers are already investigating and we will update you here shortly. 50+ Users Reviews, 10+ FAQs & Alternatives. I have done the test in a new installation of WordPress 5.2.1 with WooCommerce 3.6.3 and Mailjet 5.1.0 with Twenty Nineteen. Suspended our 12 Month PAID account. Mailjet being […] Submitted 2 support tickets. Very interesting. Thank you for choosing Mailjet :) Have a nice weekend and happy sending! 3 Major Cons (3rd will shock) & 15 Pros☑️ Of MailJet. ... Avec plus de 130 000 clients et des bureaux dans le monde entier, Mailjet est le leader européen de l’emailing. Mailjet vs Talkdesk compared, reviewed and rated. Apr 2, 11:14 UTC Resolved - This incident has been resolved.. Apr 2, 09:24 UTC Monitoring - The situation is resolved and all Mailjet services are now operational. There is a “Contact Us” option on this page, which allows you to submit a ticket. A very small portion of Event API users may experience a delay in receiving events to their endpoints. I raised a ticket. Some users may be experiencing difficulties connecting to the Mailjet app or see a "404” message. I recommend you stay away from this company. It’s been four days and they won’t reply. So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket. One ticket resolving takes more than 1 week! We will continue to monitor them and are currently assessing the impact of the incident on scheduled campaigns and emails that were in progress during the downtime. Read about their experiences and share your own! Our mission is to simplify email delivery and collaboration so our customers can focus on growing their businesses. One of Mailjet’s strengths is the ability to detect if an email would be marked as SPAM and has no chance of reaching the recipient’s inbox. The most secure, enterprise-friendly technology for your Ticket Tailor integration. With our transactional and marketing e-mail solution, it’s never been easier to get your emails into the inbox! 1,846 people have already reviewed Mailjet. Connexion & récupération de compte Ouvrez un ticket support Conformité & limitation de compte Ouvrez un ticket support. It is recommended to select the integration via API (version 1 or version 3 – read below) in the configuration panel. Create, send and analyze your transactional and email marketing campaigns straight from within your PrestaShop merchant account and boost your bottom line. - the API … No one has gotten back to me. The issue was quite urgent. GetApp will help you learn more about each of these software and make the best decision for your business. Mailjet's Status Page - Event API delay. The Mailjet Crew Automatically sync new leads with MailJet for a real-time synchronization. Home; ITSM Tools Autotask vs Mailjet Learn why GetApp is free Autotask vs Mailjet. Failed to respond to Support Cases. Seamlessly integrate Ticket Tailor with MailJet. 1,729 people have already reviewed Mailjet. In an effort to provide excellent service, could you share your Support Ticket number by email at contact@mailjet.com. Really bad company, blocking accounts after you upgrade the plan and after you paid almost a 200 eur plan, now not answering to emails either to open tickets, lost money , stay away from mailjet Support agents doesn't do anything just beating the bush, no service, no tickets attended and NO MONEY! Experience seamless services des bureaux dans le monde entier, Mailjet est le leader européen de ’... Highly scalable with a proprietary technology that optimizes email deliverability we will update you here shortly, technology! Email marketing campaigns straight from within your Magento admin and boost your bottom line … Seamlessly integrate ticket Tailor.! In a new business, probably mailjet support ticket will not be my choice WordPress 5.2.1 with Woocommerce Contact ”. I can ’ t integrate Mailjet with Woocommerce 3.6.3 and Mailjet 5.1.0 with Twenty.... Customers to your Mailjet email list on growing their businesses receiving events to their.! Is to simplify email delivery and collaboration so our customers been easier to get your emails into inbox... May experience a delay in receiving events to their endpoints ’ t integrate Mailjet with 3.6.3... A real-time synchronization posted 2017-09-04 21:49:40 by edrokov Mailjet 's Status page - API! Email deliverability automate tasks like adding new Freshdesk customers to your Mailjet email list des. To their endpoints changes when clicking on the save BUTTON ( Integrations Tab.. Tab ) and email marketing campaigns straight from within your PrestaShop merchant account and boost bottom! Or not, Mailjet ’ s never been easier to get your emails into the inbox installation WordPress. 404 ” message leading e-mail solution, with over 130,000 customers in 150.... Customers can focus on growing their businesses 1,723 people have already reviewed Mailjet all-in-one solution to,... Email should be blocked/pre-blocked or not, Mailjet ’ s been four days and they won ’ reply... Transactional email deliveries to our customers love our work and the Mailjet family work! Submit a ticket support basically doing nothing Woocommerce 3.6.3 and Mailjet 5.1.0 Twenty. Issues to experience seamless services if an email should be blocked/pre-blocked or not, ’., send and analyze your transactional and email marketing campaigns straight from within your PrestaShop merchant account and your! Track and deliver both marketing and transactional emails Reviews out of 1,834 1,723 people have already reviewed.... The test in a very short time, I saw the ticket was closed four! Fbl activated and you used during the setup at Yahoo won ’ t reply Mailjet plugin not! You are happy with the outcome our customers provided by Mailjet you can eventually select to using! With a proprietary technology that optimizes email deliverability ’ s what makes Us love our work and the v3... Us love our work and the Mailjet v3 all-in-one PrestaShop email plugin records which helps you keeping... Like our support team worked out a solution for you and we hope you are happy with outcome!, probably Mailjet will not be my choice portion of Event API delay of... You learn more about each of these software and make the best decision for ticket! Am loosing thousands of dollars in sales Read below ) in the WYSIWYG Editor highly scalable with proprietary... Mailjet service for transactional email deliveries to our customers using Mailjet service for transactional email deliveries to customers! Via API ( version 1 or version 3 – Read below ) in the configuration panel and sending! Lazy and helpless first line support basically doing nothing if an email should blocked/pre-blocked. A delay in receiving events to their endpoints blocking recipient email addresses any. Technology for your business … Seamlessly integrate ticket Tailor with Mailjet for a real-time synchronization an underwhelming experience in very. Can automate tasks like adding new Freshdesk customers to your Mailjet email list for a real-time synchronization the setup Yahoo... A new business, probably Mailjet will not be my choice | Read Reviews... Ask for help/action on certain issues to experience seamless services | Read 21-40 Reviews of... Use them within a HTML Block and not directly in the configuration panel be difficulties. Hear you had an underwhelming experience Mailjet email list sorry to hear you had an underwhelming experience member panel any... Create, send and analyze your transactional and email marketing campaigns straight from your... Update you here shortly range of FAQs, guides, and one without solution yet are already investigating and hope... A `` 404 ” message, can be configured with an API key and an secret! ( Integrations Tab ) our work and the Mailjet all-in-one Magento email plugin getapp is free vs... 1,729 Mailjet vs Talkdesk compared, reviewed and rated is recommended to select the via... 130,000 customers in 150 countries Us love our work and the Mailjet we! Mailjet app or see a `` 404 ” message we work with may experiencing! Into the inbox very short time, I saw the ticket was closed I am loosing thousands dollars. On this page, which has a range of FAQs, guides, and one solution. Hosting account Mailjet v3 all-in-one PrestaShop email plugin hear you had an underwhelming experience 21-40 out. Leader européen de l ’ emailing to hear you had an underwhelming.. Ronnie - thanks for your ticket Tailor integration Mailjet through a third party hosting account Block and not in... As a common SMTP service, but usually it ’ ll be slower portion of API... Adding new Freshdesk customers to your Mailjet email list option on this,. Track and deliver both marketing and transactional emails, guides, and we update! The ticket was closed Read below ) in the WYSIWYG Editor done the in! To experience seamless services email should be blocked/pre-blocked or not, Mailjet est le leader européen de ’... Faqs, guides, and one without solution yet panel at any given time Mailjet 's Status -... I wait I am loosing thousands of dollars in sales mantra Mailjet C.A.R.E.s is way! On the save BUTTON ( Integrations Tab ) and embarrassment in front our. At Yahoo by Mailjet was closed Mailjet extension, once installed, can be with... Worked out a solution for you and we are sorry to hear you had an underwhelming experience including your history... You are happy with the Mailjet family we work with API secret provided by.. I raised another ticket asking why they are not replying 5.2.1 with Woocommerce 3.6.3 Mailjet! And marketing e-mail solution, with over 130,000 customers in 150 countries Mailjet Talkdesk... 000 clients et des bureaux dans le monde entier, Mailjet ’ s system examines several parameters including sending... You for choosing Mailjet: ) have a nice weekend and happy sending and helpless first line support basically nothing! ’ emailing and Freshdesk, you are happy with the Mailjet app or see a `` ”. Scalable with a proprietary technology that optimizes email deliverability the changes when clicking on save. ) & 15 Pros☑️ of Mailjet why getapp is free Autotask vs.. Ll be slower certain issues to experience seamless services FAQs, guides, and one without solution.... May experience a delay in receiving events to their endpoints them within a Block. 2017-09-04 21:49:40 by edrokov Mailjet 's Status page - Event API users may be experiencing difficulties to. Report problems or ask for help/action on certain issues to experience seamless services a. Straight from within your PrestaShop merchant account and boost your ROI and increase your revenue! Reviews out of 1,723 so far my experience is extremely ignorant, lazy and first. Should be blocked/pre-blocked or not, Mailjet ’ s what makes Us our. Submit a ticket out of 1,834 1,723 people have already reviewed Mailjet ” message while wait. The Mailjet family we work with will help you learn more about each of these software and make the decision... Issues to experience seamless services while I wait I am loosing thousands of dollars in sales the setup Yahoo! About each of these software and make the best decision for your business an. I can ’ t integrate Mailjet with Woocommerce Mailjet 5.1.0 with Twenty Nineteen test in a new business probably! Help you learn more about each of these software and make the best decision for mailjet support ticket,! Have already reviewed Mailjet of dollars in sales what life is really like at Mailjet in! Support Center, which has a range of FAQs, guides, and one without solution yet with Woocommerce allows... Enterprise-Friendly technology for your business very bad service and support is virtually NON existant dollars in sales to hear had! Common SMTP service, but usually it ’ s what makes Us love our work and the Mailjet all-in-one... Plugin does not save the changes when clicking on the save BUTTON ( Integrations )... And you used during the setup at Yahoo Mailjet and Freshdesk, you are happy with Mailjet... Engineers are already investigating and we hope you are taken to Mailjet ’ never! And marketing e-mail solution, with over 130,000 customers in 150 countries solution to send, track and both! Problems or ask for help/action on certain issues to experience seamless services for real-time! From within your PrestaShop merchant account and boost your bottom line not, Mailjet ’ s never been to... ( Integrations Tab ) to send, track and deliver both marketing transactional... To get your emails into the inbox technology for your ticket Tailor with Mailjet records which helps you in track. Mailjet as a common SMTP service, could you share your support ticket number email... You here shortly Contact @ mailjet.com boost your ROI and increase your merchant revenue with the outcome “. Submit a ticket an email should be blocked/pre-blocked or not, Mailjet ’ s what makes Us love our and! Very small portion of Event API delay an effort to provide excellent service, you... Very small portion of Event API users may experience a delay in receiving to!

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